Guangzhou Infinity Technology Co.,Ltd is an innovative high-tech company who is specialized in the
virtual reality technology development and application. Guangzhou
Infinity acts an outdoor entertainment equipment company formerly
that runs through originality, research and development, content,
production, sales, operation and service to create
pan-entertainment and children's puzzles. After years of
exploration and development of the market, in 2019, Infinity-Tech
successfully transformed and upgraded into the area of
pan-entertainment “VR+ model”, focusing on the development of
virtual reality equipment industry. Moreover, to create a
comprehensive VR+Park, Our professional R&D department teams in
Australia is dedicated to content customization, design planning
and customer operation training, providing customers with a
1. Technical Training Plan
In order to enable user have a comprehensive understanding the
products and daily use, maintenance and management, we will provide
comprehensive, systematic training for the client-side technician
Through the training, users would have a comprehensive
understanding about the system, including the design of the system,
installation, commissioning, operation and maintenance, docking,
and strive to make the user know how to use it according to our
training and system construction documentation which can be
independent management, operation, maintenance the whole system.
2. After sale service:
1.According to different situation of our clients, we will dispatch
technicians to your location to to complete the installation and
teach you daily maintenance.
2.One year warranty, life-long maintenance.
3.Lifetime free software upgrade.
1). Service and Warranty
Our products will be under strict inspection, ensuring product
quality before package and make products with a minimum of fault
rate to fully meet the requirement of user and reduce burden.
2). Guarantee Measure
Our warranty group will be in touch with the customer at the first
time, effectively notice with the customer communication problems.
For general failure problem, the warranty team through telephone,
network remote ways to direct customer solve the problem in an
hour. For unable to remove the sever faults problem, warranty work
team will arrive within 24 hours to solve the problem, the warranty
work will be finished in 48 hours.
3). Lifetime Service
When product is beyond warranty period, we still provide paid
on-site maintenance repair service, only charge the basic cost.
While users can still get free maintenance technician team of
regular service instruction, remote technical assistance and other